FAQ'S

What is a wax melt?

You'll find wax melts are pretty similar to a candle, only without the jar and wick! Instead they are just scented pieces of wax that can be melted with a wax melt burner and tealight or alternatively you can use an electric burner. As the wax melt is melting it releases an aroma around your home. Unlike a candle where the whole of the wax melts away, with a wax melt only the fragrance oil evaporates leaving it easy and convenient to simply replace ready for your next scent!

 

How do I use wax melts?

Simply place your wax in the well of your melt burner and use an unscented tealight at the bottom! alternatively you can also use an electric burner, in accordance with the manufacturer's instructions. Only burn the wax melt on a level, fire resistant surface. Do not burn for more than 4 hours at a time.

How much wax do I burn at once, and how long will it last?

We recommend using just 2 cubes of wax from your snap bar, or 2 hearts from your mini bag which will give you around 12 - 18 hours of fragrance. This can vary depending on different factors, such as the size of your room, room temperature and also the size wax burner you are using.

 

How long will my order take?

We process all orders within 2-3 working days. These are then sent using royal mail second class which can take 2-3 days.